Sample- Ash woodgrain (embossed) Composite Decking

To ensure the longevity and pristine appearance of your cladding products, please follow these maintenance guidelines:

• Regular Cleaning: Wipe down surfaces with a soft, damp cloth to remove dust and debris. Avoid abrasive cleaners or harsh chemicals that can damage the finish.
• Avoid Excess Moisture: Ensure that water or other liquids do not pool on the cladding surfaces. Promptly clean up any spills to prevent damage.
• Inspect for Damage: Regularly check for signs of wear or damage. Address any issues promptly to maintain the integrity of the cladding.
• Temperature and Humidity: Maintain a stable environment to prevent warping or distortion. Extreme temperatures and high humidity can affect the performance of the cladding.

By following these simple maintenance steps, you can keep your cladding looking new and performing well for years to come. If you have any questions or need further assistance, feel free to contact our support team.

For assistance with your purchase or product inquiries, please contact our support team. We're here to help with any questions or concerns you may have.

We strive to keep all items in stock, but we cannot guarantee availability. In rare circumstances, we may have a product listed as 'in stock' but we may have sold out. If the product you selected is out of stock, we will contact you to discuss available alternatives or upgrades or to arrange a refund.

Shipping Times

• Standard Orders: Delivered within 1-5 working days.
• Mirrors: 4-8 business days with a 1-2 day processing time.
• Acoustic Wall Panels: 2-3 working days with a 1-2 day processing time.
• Composite Products: 4-8 working days with a 1-2 day processing time.

Please note that any delivery dates provided are estimates. We are not responsible for any delivery delays and will not be liable for any loss, costs, damages, or expenses caused directly or indirectly by delivery delays. We recommend arranging installers only after you have received your order.

Wall Panels

Q1: What materials are your wall panels made from? A1: Our wall panels are made from high-quality materials such as MDF, PVC, and natural wood to ensure durability and aesthetic appeal.

Q2: How do I install the wall panels? A2: Our wall panels are designed for easy installation. You can use adhesive glue or nails, and we provide detailed installation guides with each purchase.

Q3: Are the wall panels suitable for humid environments? A3: Yes, our PVC and certain treated wood panels are designed to be moisture-resistant, making them suitable for bathrooms and kitchens.

Acoustic Paneling

Q1: What are the benefits of acoustic paneling? A1: Acoustic paneling helps reduce noise levels by absorbing sound, improving the acoustic quality of any room. This is ideal for studios, offices, and home theaters.

Q2: How do I maintain and clean acoustic panels? A2: Acoustic panels can be cleaned with a soft brush or a vacuum cleaner. For fabric-covered panels, use a mild detergent and water for spot cleaning.

Q3: Can acoustic panels be customized in terms of size and color? A3: Yes, we offer custom sizes and a variety of colors to match your specific needs and aesthetic preferences.

Composite Decking

Q1: What is composite decking made from? A1: Composite decking is made from a blend of wood fibers and recycled plastic, offering the natural look of wood with enhanced durability and low maintenance.

Q2: How do I clean and maintain composite decking? A2: Composite decking requires minimal maintenance. Simply clean it with soap and water or a composite deck cleaner to remove dirt and stains.

Q3: Is composite decking environmentally friendly? A3: Yes, our composite decking is eco-friendly as it is made from recycled materials and is fully recyclable at the end of its life cycle.

Mirrors

Q1: What types of mirrors do you offer? A1: We offer a wide range of mirrors, including wall-mounted, decorative, and bathroom mirrors, in various shapes and sizes.

Q2: Can I get a custom-sized mirror? A2: Yes, we offer custom sizing for mirrors to fit your specific requirements.

Q3: How should I clean and maintain my mirror? A3: Clean your mirror with a soft, lint-free cloth and a non-abrasive glass cleaner. Avoid using harsh chemicals that could damage the mirror’s surface.

Cladding

Q1: What materials are available for cladding? A1: We offer cladding in materials such as wood, PVC, and composite, each providing different aesthetics and durability levels.

Q2: Is your cladding suitable for exterior use? A2: Yes, our cladding materials are designed to withstand outdoor conditions and are resistant to weathering and UV damage.

Q3: How do I install cladding? A3: Cladding installation typically involves attaching the panels to a framework using screws or adhesive. We provide detailed instructions and installation support for all our cladding products.

General Questions

Q1: How can I place an order? A1: Orders can be placed directly through our website. Simply select the products you want, add them to your cart, and proceed to checkout.

Q2: What are your shipping policies? A2: We offer nationwide shipping with various options for delivery speed. Shipping costs and times will be calculated at checkout based on your location.

Q3: What is your return policy? A3: We accept returns within 30 days of delivery for most products, provided they are in their original condition. Please see our return policy page for more details.

Q4: Do you offer installation services? A4: While we do not provide direct installation services, we can recommend trusted professionals in your area. Additionally, our products come with detailed installation guides.

Q5: How can I contact customer support? A5: You can reach our customer support team via email at info@mahattaproject.com or by calling 0333 880 4726. We’re available Monday to Friday, 9 AM to 6 PM.